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How dtg128 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account, process your payments through DANA, OVO, or GoPay, and keep your sessions secure.

Account data kept privateDANA, OVO, GoPay wallet data protectedNo third-party data sellingYou can request data deletionSSL-secured account sessions
dtg128 How dtg128 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Keep Your Account Data Secure

We apply several layers of protection to your account and the personal data tied to it. Every session runs over SSL encryption, so your login credentials and payment details travel securely between your device and our servers. We do not retain payment instrument details beyond what is needed to process a single transaction — once your DANA or OVO transfer clears, the reference is logged but no full wallet credentials are stored on our side. Access to stored account data is restricted to authorised staff only, and our internal access logs are reviewed regularly.

SSL Encryption All account sessions — whether on Android, iOS, or mobile browser — run over SSL. Your login and wallet data are encrypted in transit at every step.
Cookie Controls We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these any time through your browser or device settings.
Data Retention Policy Account data is held for as long as your account is active and for a limited period after closure, as required by applicable regulations. You can request a review of your data at any time.
Your Right to Request Changes You can ask us to correct inaccurate data or delete your account data where local law permits. Contact support with your username and we will handle it directly.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team is the right starting point. You can reach us through live chat inside your account dashboard, by email, or through our Telegram channel. When you make a data request, have your registered account username ready so we can verify your identity before processing anything.

Live Chat Open the chat icon inside your account dashboard. Tell the agent you have a data or privacy request and they will route it to the right team.
Email Support Send your request to our support email with your account username in the subject line. We aim to acknowledge privacy requests within one business day.
Telegram Channel Message us on Telegram for faster back-and-forth on account or data questions. Confirm your registered email so we can verify your identity securely.

Common Questions About Your Privacy at dtg128

Here are the questions we get asked most about how your data is handled. If your question is not covered here, reach out through live chat or email and our team will give you a direct answer.

We collect your name, email address, phone number, and account credentials on registration. Payment references from DANA, OVO, or GoPay transactions are also recorded to keep your balance accurate.

We share data only with payment processors handling your transactions — such as when your GoPay or OVO transfer is being processed. We do not sell or trade your personal data to third-party marketers.

Contact our support team via live chat or email with your registered username. We will verify your identity and provide a summary of the data we hold on your account.

Yes. Submit a deletion request through our live chat or email support channel. Deletion is processed where local law permits and after any required retention period has passed.

We record only the transaction reference needed to match your deposit or withdrawal to your account. Your full DANA or OVO credentials are never stored on our servers.

We retain account data for a limited period after closure in line with applicable regulations. Once that period ends, your data is deleted from our active systems. Contact support for details specific to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.